Contact Us

We’re here to help! If you have any questions, concerns, or need assistance with your order, our team is happy to help.

Please feel free to contact us using the information below:

Email: support@trypawlio.store

Customer Support Hours:
Monday – Friday
9:00 AM – 5:00 PM (EST)

We usually respond within 24–48 business hours.

For order updates, please include your order number in your message so we can assist you faster.

Thank you for choosing Pawlio 🐾
We appreciate your trust and are always happy to help!